July 2026 – ATO appointment email scam

We have received reports of a new email impersonation scam claiming to be from the Australian Taxation Office (ATO). The email states that a phone appointment with the ATO has been scheduled and includes appointment details such as the date, time and appointment type.

The email claims that recipients must open an attachment included in the email to securely access relevant services or reschedule the appointment. The attachment contains a link to a legitimate looking myGov sign-in page designed to steal usernames, passwords and other personal information.

The ATO will never:

  • email you an attachment containing a link to a myGov sign-in page
  • ask you to access ATO services through links contained in unsolicited emails
  • direct you to a login page that is not hosted on an official myGov or ATO website
  • request your myGov username, password or security codes via email.

What to do if you receive this message:

  • Do not respond.
  • Do not click any links.
  • Do not open or interact with the attachment.
  • Do not enter your myGov credentials or personal information on any page accessed from the email.
  • Report the email by forwarding it to ReportScams@ato.gov.au.
  • If you paid money or provided sensitive information to the scammer, phone the ATO immediately on 1800 008 540.

If you require any further information about this scam please contact me for a chat about how to keep your information secure.